RETURNS

  • Return Policy

    US returns only.

    EXCHANGES

    If you'd like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.

    RETURN POLICY

    • Merchandise can only be returned if purchased online directly from www.quiksilver.com
    • Merchandise must be returned within 30 days of date purchased. 
    • Merchandise must be in original condition.
    • Items listed as FINAL SALE cannot be returned for a refund.
    • Shipping charges incurred during checkout are not refundable. 
    • Packages that arrive COD may be denied, or the COD amount may be deducted from your return. 

    CREATE A RETURN LABEL

    For Boardriders Club Members, return shipping labels are FREE. For Canada orders, please see the return policy here.

    For all other guests, return shipping labels are $5.95. This amount will be deducted from your refund.

    • Click here to select the item(s) being returned and print your return label.
    • Drop your package off at any U.S. mail location.

    Once your return has been received by our warehouse, please allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before the funds appear on your account.
     

    TRACKING YOUR RETURN

    You will be notified via email throughout your package journey and once your refund has been processed. To check the status of your return, click here.

  • How do I return an item?

    If the item(s) your returning meet out return policy, please click here to create a return and receive a shipping label.

    We only accept returns for item(s) placed online at quiksilver.com.

  • Can I return an item I was gifted?

    Returns can only be created by the original purchaser.

  • Can I exchange an item?

    Unfortunately, we are unable to create exchanges. If you would like to create a return please click here for all return details.

  • Can I return an item I purchased from in-store?

    Unfortunately, we only except returns from purchases made directly from Quiksilver.com

    If purchased item(s) are from a retail location, you will need to visit the retail location for a possible return.

  • How do I check the status of my return?

    Please visit our Order Status and Returns Page by clicking here.

    Please not that all returns take 7-10 business days to complete from the day our facility receives it.

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