Boardriders warrants wetsuits to be free of defects in material or workmanship when purchased from an authorized dealer. Please click here to review our wetsuit warranty policy and coverage time frames.
Boardriders is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products. Repaired or replaced products are covered for the remainder of the original warranty
To Initiate A Warranty Claim
Please contact warranty.usa@boardriders.com. When doing so, please include:
- Your name
- Product number/Color/Size
- Brief description of the issue that you are encountering with the product
- Photos of the defective area
- Copy of the original proof of purchase
Once we receive your email, one of our warranty coordinators will reach out to you with the next steps to get your claim processed. Warranty claim shipments sent in without prior approval will be returned to sender.
Shipping
Customers are responsible for all costs incurred on shipping warranty item(s) to Boardriders. Boardriders will cover shipping cost on replacement or repaired item(s) shipping back to the customer. Boardriders is not liable for any items lost in transit For international warranty claims, please email warranty.usa@boardriders.com.